Management of business stakes

The Klee Group teams understand the trades, the economic models and the strategic ambitions of our customers. Our approach is based on stakes and requirements, not on technology: this is the business approach. It is based on upstream analysis and assessment methods (critical report, audit, value analysis, opportunity study, pre-project, specifications) and innovative design methods: interactive, iterative and incremental (framework, composition, prototyping and phasing of projects).

Benefit from our command of business processes

To supervise this action, we have consultants who are competent in our main spheres of activity (company functions such as Merchandising or sectors of activity such as Pharmacy or Retailing and Distribution). We also have the original capacity of being able to intervene in the specific business processes of an organisation or trade in which our customers are the only real specialists.

Discover Klee Commerce solution

Management of customer information

Create customer value

To build up sustainable customer relations and create value, it is necessary to identify the different information and interactions with the customer, from his/her status as a prospective customer to that of a loyal customer. Constructed on a daily basis by the company’s different departments, this global knowledge base, which is accessible both at the head office and in the field, will give you a unified view of your clientele.

Klee Commerce proposes extended functions for accurate management of the commercial activities associated with your contacts:  qualification of prospective customers, management of appointments, commercial actions and associated opportunities, orders, reporting on the overall activity of an account, etc. Thus, the salesperson in the field can easily detect opportunities and monitor the activities on a daily basis (full management of prospective customers, their purchasing intentions, follow-up periods, etc.).

Increase productivity

Sales Force will be able to optimise management of their customer portfolios, simplify and coordinate management of their commercial activity and thus increase productivity in particular. They will also benefit from better knowledge of their customers and prospective customers. By equipping their sales forces, companies will develop their efficiency and, in parallel, will find themselves equipped with a precious source of information on their customers, their market and their commercial activity.

Discover the Sales Force Automation software Klee Sales

Management of categories and assortment

Used at the head office or centrally, the Klee Store solution meets the requirements of both manufacturers and distributors by maximising the category management process (product hierarchy, monitoring of performance by brand or product segmentation, financial objectives for each category, measurement of shelf-space profitability/m2, etc.).

Analyse your strategic merchandising data finely

According to previously defined business rules, the Merchandising department will be able to make customised product recommendations according to stores, specific customer requirements, factors having an impact on ranges or special offers or special local characteristics. By analysing this strategic data finely at local, regional or national level, you will have the guarantee of fast understanding of your market with a detailed view of the performance of your stores or products.

Discover the merchandising software Klee Store

Management of visits and diaries

Optimise your salespeople’s tours

The flexibility of Klee Commerce allows your teams to optimise their tours, better manage their effective time in the field and lighten their administrative tasks. Via synchronisation of data with Outlook or Lotus Notes, they are able to display information on contacts, their e-mail exchanges and their daily activities and associated tasks.

Whether they are business managers or medical representatives, the solution gives them easy access to their customer’s history and helps them to be more efficient during appointments.

Discover the Sales Force Automation software Klee Sales

Management of territories

Manage commercial sectoring efficiently

Commercial territory management is a fundamental aspect of commercial steering. This function is used by Commercial Departments for better deployment of their commercial force in the field, according to the establishment of their customers and the prospective customers whose profiles prove to be the most interesting.

Klee Commerce also offers the possibility to divide up sales areas according to the defined commercial strategy and allocate the resources the company has available to them: by region, by turnover or by product range, etc.
Using the application, it is possible to display the territories in which the different teams work every day at any time and identify the customers who are not visited enough or visited too often, for example.

Discover the Sales Force Automation software Klee Sales