The services offered by Klee Group are designed to make the chosen solution rapidly operational, to train up users and administrators and provide them with the kind of ongoing support which is essential to success.

Whether in terms of helping teams to fully appropriate the system or assuming full responsibility for its hosting and management, we offer a range of services which meet the needs of companies in every respect.

The various departments equipped must be able to work in a continuous manner without disruption from problems of a technical nature.

Technical support is aimed at our customers' IT departments. It enables resolution of problems concerning connections, back-ups and all things technical.

A HotLine service facilitates use of the solution and enables downtimes to be avoided. This support service covers both use of the solution and the hardware (failure, breakage).

Dedicated training facilitates understanding of use, administration and customisation of the installed solutions.

Dedicated teams ensure successful completion of all stages in the training process from the introductory phase (user) through to further training (administrator): identify and analyse requirements, pre-established certification programme, inter- or intra-company training, adapting media to each specific requirement.

Training meets all user needs and ensures rapid and successful appropriation of Klee Group solutions.

> Hosting

Technical support is intended for the computer departments of our clients. It makes it possible to resolve connection and back-up questions and all issues of a technical nature. You can obtain the type and level of assistance you require at any time.